Exchanges & Returns
RETURNS
If you are not 100% satisfied with your purchase we will gladly offer you a refund for your items minus the shipping costs. If something is wrong with the order (wrong order received / wrong size received / basically our fault) PLEASE CONTACT US right away. We will send you a replacement item immediately and cover shipping costs both ways. We do our best to avoid these errors but please be patient with us if we've made a mistake with your order.
RETURN / EXCHANGE INSTRUCTIONS
Refunds can be processed up to 30 days after receipt of payment. After 30 days, items can be returned for a store credit for the original value of the purchased item.
PLEASE BE SURE TO INCLUDE ALL INFO INSIDE RETURN PACKAGE FOR QUICKER PROCESSING:
1) FULL NAME
2) RETURN ADDRESS
3) EMAIL
5) REPLACEMENT DESIGN/SIZE/STYLE/COLOR NEEDED or REFUND request
6) *INTERNATIONAL Customers* Please contact us regarding return postage costs
Send to:
Shady Front Holdings
1575 RT. 37 W
UNIT 9
TOMS RIVER , NJ 08755
Be sure to check for any discrepancies or defects prior to wearing/using your item.
WE DO NOT REFUND SHIPPING costs for any returned merchandise.